On December 10, the Sunset Advisory Commission voted to recommend to the Legislature that Texas’ five health and human services agencies be combined into one agency.
"This reorganization of Texas health and human services agencies will better serve our most vulnerable citizens and will create one front door for Texans who are seeking services," said Senator Jane Nelson, who chairs the commission. "By creating one agency, we will also be able to eliminate duplicative functions and inefficiencies throughout our health and human services."
A new Your Texas Benefits app allows people to use their cell phones to send paycheck stubs and other documents to the state when applying for SNAP food benefits, Medicaid, the Children's Health Insurance Program or TANF cash benefits.
HHSC has moved its mail intake for benefit applications and support documents from Midland to Austin, which means any envelopes and applications with a Midland address are outdated and need to be replaced with materials that have Austin addresses.
A new Texas Veterans Initiative announced in November will combine $1 million in state money with matching funds from private sources to expand community-based mental health programs for veterans and their families.
A new pilot program in six of Texas’ most populous counties will give people with both Medicaid and Medicare coverage a chance to combine that coverage into one health plan – a STAR+PLUS Medicare-Medicaid plan.
In the March/April 2014 edition of In Touch, we told you about efforts to streamline the process for determining HHSC benefits. This business process redesign project kicked off June 10 with a pilot program at Houston's Meadowfern HHSC benefit office. Since then, an additional 17 offices have transitioned to the new process model.
As the sun rose over the HHSC benefits office in Taylor, northeast of Austin on a recent weekday morning, Tracy Romero and John Lopez were in the parking lot counting parking spaces, measuring their width and checking how easily the doors to the office opened.