Family Violence Program
1-800-799-SAFE (7233)
24-Hour National Domestic Violence Hotline
TDD 1-800-787-3224
www.ndvh.org
The hotline is funded by the U.S. Department of Health and Human Services and managed by the Texas Council on Family Violence.
The Family Violence Program promotes self-sufficiency, safety and long-term independence from family violence for adult victims and their children. The program provides emergency shelter and support services to victims and their children, educates the public and provides training and prevention support to various agencies.
Program Overview: services, eligibility, providers, Integrated Tracking System and contact information.
Temporary Assistance for Needy Families to Social Services Block Grants.
OVERVIEW
Services for Victims of Family Violence
Shelters provide temporary shelter and nonresident services for victims of family violence and their children. Nonresidential centers provide the same services, except shelter, for victims.
Services are free for all victims and their children and are provided without any financial eligibility testing.
Services provided by the Family Violence Program include:
- Temporary 24-hour shelter.
- 24-hour hotline: 1-800-799-SAFE (7233)
- Information and referral to other services.
- Legal advocacy.
- Counseling.
- Assistance in obtaining medical care.
- Emergency transportation.
- Information about training for and seeking employment.
Family Violence Program services are available to those who have been physically, emotionally, or sexually abused by a partner, former partner, or another family or household member.
Family Violence Program Centers and Organizations
HHSC provides immediate protection and support services to victims of family violence by working with three types of local family violence centers and organizations:
Integrated Tracking System for Sexual Assault/ Family Violence Programs in Texas
The Family Violence Program uses the Integrated Tracking System to provide a standardized method of tracking and reporting for all the Family Violence Program sites and make it easier to compile statewide data. The automated system is easy to use and customizable to meet each program and funding agency's needs. It automatically creates reports and reduces hand calculations, which results in more accurate and representative data.
The Integrated Tracking System is available to other states for modification and use, at no cost. For more information, contact us.The data collected includes:
- Client information: demographic information, victimization and offender information and the services provided.
- Education program information: participant and delivery information.
- Hotline calls and other services: does not track all calls, but provides a place of input of totals for report purposes.
- Volunteer information: hours of service and training data.
[Integrated Tracking System Guidelines and Instructions for Special Nonresidential Project Contracts]
HHSC advises victims of family violence to call the 24-Hour National Domestic Violence Hotline at 1-800-799-SAFE (7233) or TDD 1-800-787-3224. If immediate help is needed from the local police department, please call 9-1-1.
The Family Violence Program can be contacted by e-mail at familyviolence2@hhsc.state.tx.us. You must include your contact information in the body of your message if you need someone to contact you. The names and addresses on e-mails are automatically removed to protect the identities of those sending an e-mail.
Safety Alert: Victims who suspect that their e-mail, Internet or computer usage might be monitored should use a computer that cannot be monitored or call the National Domestic Violence Hotline. Computer usage can be easily monitored and information is very difficult to completely delete off the computer.
