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Phone Scam Targeting HHSC Clients

HHSC is warning the public about a scam involving a toll-free number no longer owned by HHSC. People who call the number, 1-800-248-1078, are offered gift cards or other rewards in exchange for their credit card information.

HHSC never asks for credit card information over the phone.

HHSC is asking its stakeholders to warn people they work with not to call the outdated number. Anyone who has given their credit card information over the phone while talking to someone who claims to be from HHSC should call the police and contact the Office of the Attorney General.

Perinatal Advisory Council Seeking New Members

The Texas Health and Human Services Commission is accepting applications for membership on the Perinatal Advisory Council.  In selecting members to serve on Perinatal Advisory Council, HHSC considers the individuals’ qualifications, background, and interest in serving on the advisory council.  HHSC also attempts to achieve diversity by consideration of ethnicity, gender, and geographic location in order for members to represent the diversity of all Texas citizens. More on PAC recruitment.

State Launches New Website to Help Children with Disabilities and Special Health Care Needs

The Interagency Task Force for Children with Special Needs, supported by the Texas Health and Human Services Commission, has launched a new website — — to help families who have children with disabilities and special health care needs. The site is available in English and Spanish. More on the new website.

New app makes managing benefits easier

TIERS mobile app icon

The Your Texas Benefits app is for people who get or applied for SNAP food benefits, Medicaid, CHIP, and TANF cash help. The app can be used to check case status and to take photos of forms and send them to the state. Read news release.

New website connects women to health services

The state has launched a new website,, a new one-stop hub created to help women find family planning programs and other state services. The new site, available in English and Spanish, connects women to programs for everything from general health care to breast and cervical cancer screening, pregnancy testing to prenatal care, and smoking cessation to mental health treatment.

Eat healthy. Save money.

Eat Health - Bowl with Fruit

Sometimes it’s hard to find time to plan meals or buy healthy foods on a budget. For help, check out our “Eat Healthy” web pages. These pages have tips for planning meals, shopping on a budget, and healthy recipes.

HHSC Seeks Comment on Social Services Block Grant Report

HHSC seeks public comment on the Intended Use Report for federal Title XX funds, also known as the Social Services Block Grant. This report shows how the funds received through the 2016 Title XX block grant for the program year may be used in Texas and explains how Title XX social services may be provided. Please submit any comments to by August 28.

Electronic Health Record Ad Hoc Review Panel Accepting Applications

HHSC is seeking candidates for the Texas Medicaid Electronic Health Record (EHR) Incentive Program Ad Hoc Review panel. Ideal candidates would be familiar with EHR systems and the EHR Incentive Program. Responsibilities include reviewing materials related to the processes regarding Medicaid EHR incentive payments. Panel members will participate in discussions and provide recommendations to HHSC regarding the materials reviewed. Work is estimated to take up to 5 hours a month and meetings will be conducted by web or phone. All positions are voluntary. The term for serving on the panel is one year. Interested candidates should complete and submit an application.

2016-2017 budget request and consolidated budget

HHSC has submitted its Legislative Appropriations Request for fiscal years 2016-17. The agency’s base request totals $58.8 billion. The agency also is seeking additional funding for cost growth in Medicaid and CHIP and to make some operational improvements.

The Consolidated Budget identifies the major funding issues affecting Texas’ health and human services agencies, highlights cost containment efforts, and examines provider rates. It also covers critical cross-agency needs, such as information technology systems, staff retention and wait list reduction.

Savings ideas open for voting

A list of money-saving ideas from health and human services employees is available for public vote. Our agencies are looking at the suggestions to see which ones are the most feasible. Tell us your favorites.

Health and human services system strategic plan

The latest strategic plan for the state’s health and human services system includes each agency’s goals for 2015-2019.

Who do you trust to go with your child?

Parents or guardians who are not able to go with their children on rides to Medicaid-related visits to the doctor, dentist, or therapist must fill out a Parent Authorization Form (PDF) and send it in. The form identifies which adults are authorized by the parent to go with the child on rides to Medicaid-related health visits when the parent can’t make the trip. The adult selected by the parent cannot be a provider, an employee of the provider or paid by the provider. If you have questions or need a form sent to you, please call the Medical Transportation Program at 1-877-633-8747.

Remember, if you set up a ride through the Medical Transportation Program, the adult must be present when the child is picked up and dropped off. That person must show a photo ID to the driver and sign the driver's log.

Information for grandparents raising grandkids

HHSC has a new booklet about the benefits available to grandparents raising their grandchildren. The booklet is available at HHSC benefit offices throughout the state and can be downloaded and printed using your computer. Download the Grandparents Raising Grandchildren brochure (PDF)

You can report suspected waste, fraud or abuse in health and human services programs to the HHSC Office of Inspector General online or by calling 800-436-6184. You may also make a report to the Texas State Auditor's Office by calling 800-TX-AUDIT.

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