Reporting Child Protective Services Issues
The Health and Human Services Commission's Ombudsman Office, in conjunction with the Office of the Inspector General, has established a toll-free line for people to report complaints in response to Gov. Perry's ordered statewide investigation into the practices and procedures of Child Protective Services. If you have information or concerns about casework management or inaction when children have been exposed to abusive situations, please call:
You may also fax your information to fax number: 512-491-1967.
Or e-mail your information to: email@example.com
Please include your name, telephone number, complaint and a case number, if you have one. All information will be confidential.
This is NOT the number to report suspected cases of child abuse. If you suspect a child has been abused or mistreated, you are required to report it to the Texas Department of Family and Protective Services or to a law enforcement agency. Please call 800-252-5400 or 911 if in immediate danger.