Information for Providers and Vendors

Health and Human Services Programs

Texas Medicaid/CHIP

Texas Women's Health Program

Rate Analysis Department

Office of Community Services

Community Education, Outreach and Training

Texas Nurse-Family Partnership

Lone Star Business Services Programs

Disaster Assistance

Repatriation Program

Texas Faith-Based and Community Initiative: OneStar leads the Governor's Faith-Based and Community Initiative, which was created in 2004.

Handbooks and Forms

  • Fair and Fraud Hearings Handbook includes policies, procedures, and responsibilities for handling client and contract appeals, detecting and handling potential fraud cases, and protecting the civil rights of clients.

  • The Family Violence Program Shelter Center Provider Manual is a technical resource for shelter center contractors. It includes rules, notes, resources, and management recommendations to support the program philosophy that victims of family violence are in charge of their own lives, that the advocate's role is to help victims of family violence tap their own strengths and abilities, and that victims of family violence have the ability and the right to choose which shelter center services they want to access.

  • The Family Violence Program Special Nonresidential Project Provider Manual is a technical resource for special project contractors. It includes rules, notes, resources, and management recommendations to support the program philosophy that victims of family violence are in charge of their own lives, that the advocate's role is to help victims of family violence tap their own strengths and abilities, and that victims of family violence have the ability and the right to choose which services they want to access.

  • The Family Violence Program Nonresidential Center Provider Manual is a technical resource for nonresidential center contractors. It is meant as a source of information and, with the exception of the rules, is not binding on the contractor.

  • Federal Assistance to Individuals and Households - Other Needs Assistance Handbook describes the policies, organization, and procedures for implementing the Other Needs Assistance provision of the Federal Assistance to Individuals and Households Program (IHP), the financial assistance program that responds to people whose needs result from natural or man-made disasters.

  • The Long-term Care Medicaid for the Elderly and People with Disabilities Handbook contains policy and procedures for the Medicaid programs for people who are elderly and people with disabilities.

  • Refugee Cash Assistance Provider Manual includes rules, policies, and procedures to guide contractors in the effective administration and delivery of services funded under the Public/Private RCA program.

  • The Refugee Social Services Provider Manual guides Refugee Social Services (RSS) contractors in the effective administration and delivery of services funded under the RSS program.

  • The Security and Accountability Handbook contains procedures for safeguarding program benefits from fraud, abuse, and misuse.

  • The STAR+PLUS Handbook contains HHSC-approved policies and procedures related to the STAR+PLUS Program, including policies and procedures relating to the 1915(b) and 1915(c) STAR+PLUS Waivers. It includes additional requirements regarding the STAR+PLUS Program and guidance for the HMOs, the STAR+PLUS Support Unit at DADS, and HHSC staff administering and managing STAR+PLUS Program operations.

  • The Texas Works Handbook contains information about the policies and procedures used to determine eligibility for SNAP, Temporary Assistance for Needy Families (TANF), and Medical Programs for Families and Children.

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