Drug refill policy is changing
You now need to use 90 percent of some drugs before you can get a refill. If it looks like you will run out of your drugs sooner, talk to your doctor or pharmacist right away. If you have questions, call 1-800-335-8957. When you call, pick a language and then press 6. Ask to talk with a regional pharmacist.
Managed Care Information Sessions
HHSC is hosting a series of information sessions on several Medicaid managed care initiatives. Visit the Meetings and Events page for dates and locations of the meetings. Visit the Medicaid Managed Care Initiatives page for the information session presentation and more details.
Apply Online for Texas Women’s Health Program
The Texas Women’s Health Program provides low-income women with family planning services, related health screenings, and birth control. Women can now apply online at the Women’s Health Program website.
SNAP Food Benefits Are Changing
SNAP food benefits will go down for most families in November due to federal changes. This is because the increase in benefits from the federal stimulus passed in 2009 is expiring. The amount of the drop will vary depending on the family's situation, and the largest decrease will be no more than $11 a person. In October, some families may see a slight increase in benefits due to the federal cost-of-living adjustment. [SNAP Benefits Reduction]
HHSC Submits Sunset Self-Evaluation
HHSC has submitted its self-evaluation report to the Sunset Advisory Commission. The state's five health and human services agencies will be under Sunset review over the next two years.
TANF State Plan Available for Public Comment
A draft of the State Plan for the Temporary Assistance for Needy Families (TANF) block grant assistance program is available for public comment through Dec. 16. Send comments to Hilary Davis, Policy Strategy, Analysis, and Development, MC-2115, 909 W. 45th Street, Austin TX 78751 or firstname.lastname@example.org. [Draft TANF State Plan]
Who Do You Trust to Go With Your Child?
Parents or guardians who are not able to go with their children to Medicaid-related visits with the doctor, dentist, or therapist must fill out a Parent Authorization Form (PDF) and send it in. The form identifies which adults are authorized by the parent to go with the child to Medicaid-related health visits when the parent can’t make the trip. If you have questions or need a form sent to you, please call the Medical Transportation Program at 1-877-633-8747 or the TMHP Contact Center at 1-800-925-9126. Both calls are toll-free.
Remember, if you set up a ride through the Medical Transportation Program, the adult you choose must be present when the child is picked up and dropped off. That person must show a photo ID to the driver.
IMPROVE Gives New Voice to Providers
Attention Medicaid Providers: HHSC wants to hear from you. Do you have an idea, issue, concern, or suggestion about Texas Medicaid? If so, check out the IMPROVE system.
Information for grandparents raising grandkids
HHSC has a new booklet about the benefits available to grandparents raising their grandchildren. The booklet is available at HHSC benefit offices throughout the state and can be downloaded and printed using your computer. Download the Grandparents Raising Grandchildren brochure (PDF)
PDF files require Adobe Acrobat Reader software to view.
You can report suspected waste, fraud or abuse in health and human services programs to the HHSC Office of Inspector General online or by calling 800-436-6184. You may also make a report to the Texas State Auditor's Office by calling 800-TX-AUDIT.